Are you looking for a meaningful Services Coordinator position with a purpose?
Pleasant View, Inc., is a nonprofit 501 (C)(3) agency in Rockingham County that provides a variety of residential and day supportive services for individuals with intellectual and developmental disabilities. We are focused on quality of life for the individuals we support and our employees.
Our Mission is to support individuals who have disabilities in living out their goals for meaningful work, relationships, and spiritual development.
Our Vision is that all individuals will have the opportunity to live in and enrich their communities.
About this Job:
Pleasant View Inc., is currently accepting applicants for full-time Services Coordinator located in Harrisonburg, VA. The candidate reports directly to the Senior Program Manager.
Basic Duties:
- Promote Pleasant View, Inc. services and programs, and recruit individuals through human service agencies, families, special interest groups, and the community at large.
- Manage referrals. This includes the initial family/client contact to provide general information and application procedures; coordinate review of the material by other staff; schedule the pre-assessment and tour of the facility; be an active part of the pre-assessment process and tour of the facility; as well as the ID Team waiting list review process and subsequent Management approval.
- Responsible for the initial assessment of the waiting list and referral to the Director of Operations when a vacancy occurs. Following this, monitor and assist in the second stage of the assessment and subsequent admission, and maintain community/family contacts throughout the process.
- Responsible for developing and monitoring current information on services and resources locally and statewide that could benefit clients, including eligibility criteria for assistance programs; supplement program staff in establishing client eligibility for other services and benefits; and provide system-wide coordination of services to clients through a service referral system.
- Provide consultation to program staff and individuals’ families on individuals’ history, individual progress, service plan, etc. as requested by the Executive Director and Director of Operations, and/or as required by ICF/IID, Department of Behavioral Health and Disability Services, and Department of Social Services standards. Will participate in the continuing interdisciplinary evaluation of individuals as well as attend ID Team meetings.
- Coordinate discharge of Individuals from residential and day training programs; including contacting and coordinating all the community and family resources that need to be involved; and organize the disposition planning, referral, service coordination and follow-up.
- Serve as a liaison with other DD Service Providers within the community as well as state institutions, concerning PV client issues while also representing PV in other issues.
- Write and develop plans for individuals in the ICF/IID and Waiver programs. Will sign off on the quarterly reviews of their progress and discharge planning.
- Utilize Virginia Waiver Management System (WaMS) and ensure the plans are current.
- Review, update, and audit records, charts, and program documentation to ensure current information is available.
- Serve on committees as needed (such as infection control, accessibility, safety, etc.)
- Review client rights, grievance procedures, associated release and consent forms at admission, and annually thereafter as policy requires.
- Assist with all non-employment related tours of the facilities.
- Responsible for all matters concerning entitlement programs (Social Security, SSI, SSDI, VA, Food Stamps, Medicaid and Medicare), insurance matters, all VHDA, Medicaid and food stamps recertification, and will coordinate these with the Administrative Services Director.
- May provide transportation and direct support duties as assigned.
- Serve on the “Admin on Call” by taking turns being on call in keeping the on-call policy.
- Stay informed on procedures within the programs for on-call duty, and maintain the ability to accurately assess client needs.
- Other duties as assigned.
Minimum Qualifications
- Bachelor’s Degree with QDDP eligibility. Experience and/or training in the field of developmental disabilities is preferred.
- Excellent verbal and written communication.
- Ability to present information well to individuals and groups.
- Must be organized and detail oriented.
- Must be able to maintain confidential information.
- Ability to work in a fast-paced environment, multitask, and work in a team setting as well as independently.
- Excellent computer skills. Proficient in Office (Word, Excel, PowerPoint) and excellent data entry skills.
- Ability to access all facilities and areas of all the programs.
- Must be able to attend and pass all required trainings.
- Possess a current, valid driver’s license for three (3) years with an acceptable driving record.
- Ability to adhere to all safety rules, policies and guidelines.
- Ability to become familiar with, uphold, and promote the mission, vision, values, and policies of Pleasant View, Inc.; including Home and Community Based Services (HCBS) regulations
Benefits:
Pleasant View, Inc., offers an excellent benefit package which includes: Health, Dental, Vision, Employer Provided Basic Life, 403B, Tuition Reimbursement, Small Dollar Employer Sponsored Loan Assistance, Sick and Vacation Leave.
COVID-19 considerations:
All employees are required to be fully vaccinated unless medically or religiously exempt. All employees must wear a mask when in the building
Job Type: Full-time
Pay: From $36,500.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Harrisonburg, VA 22802: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor’s (Required)
Experience:
- ID/DD: 1 year (Preferred)
License/Certification:
- QDDP eligible degree (Preferred)
Work Location: In person
